Finally, an E-Commerce CRM solution for the B2B sellers.
The first step is a full 1-hour call to go through your current systems, how you manage your E-Commerce store today, and goals you want to achieve. CRMs are unique to each business, and we need a full understanding of your store.
When an error is reported, tickets are automatically generated in our system. You will receive real-time updates and be able to respond to any questions we may have for you.
This white-label solution will have us build the automations while your customers only interact with you. To simplify billing and provide a simple experience to customers, larger organizations prefer this option.
When an error is reported, tickets are automatically generated in our system. You will receive real-time updates and be able to respond to any questions we may have for you.
We really mean business when managing your services. We do our best to build error notifications when an error arrives. You can also submit a ticket through our email, portal, or customized means of communication. When an error is reported, we will implement a solution and re-run any backlog within 24 hours (and often same-day).
Sync and track all emails with all your current and potential customers.
Know when your last meeting was and next meeting is with each contact.
Different employees at one company with different accounts in your store? Combine and track them together!
If you offer support and have a ticketing system, track all interactions (tickets, orders and calls) in one place.
Know who your user is, who's been on the website recently, and who you should reach back out to.
Create tasks and reminders on each account. Automate them too so you have a new task when a user makes an action in your online store.
Transpose data across sources. Understand and compare ticket usage, phone calls, interactions, and your sales all together.
Not all employees need all information. We can lock down and restrict any information you want to protect.